Crucial Conversations
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Are the problems you face today the same ones you've faced for months - or even years? Do you feel stuck with the same issues?
If you answered 'YES' then it's likely there are some conversations somewhere that are either not happening - or not working.
Don't trade the possibility of an uncomfortable conversation
for the certainty of damaged relationships and results!
Every day, whether we like it or not, we face important or difficult conversations -in the workplace, at home, or in our day-to-day interactions. We call these Crucial Conversations - and when faced with them, we only have three choices.
We can avoid them.
We can deal with them poorly
or... We can deal with them effectively...
Of course, most of us want to be able to deal with them effectively. Unfortunately, we can often find ourselves avoiding the confrontation - or hoping the problem will simply disappear. That just doesn't work! Fortunately, the skills needed can be learned - and the results prove it...
We are therefore proud to announce that Peter Howard, our Principal Consultant, has been accreditated as a facilitator and trainer of Crucial Conversations workshops - workshops that are receiving exceptional reviews and awards around the world...
Crucial Conversations - Winner of the Top Award for "Best New Training Product"
HR Executive Magazine - America
Crucial Conversations training is about getting results.
If you feel stuck, not getting the results you want - in a relationship, in your career, at home - in fact anywhere, it's likely there's a crucial conversation keeping you there. Crucial Conversations training introduces you to principles that will help you to move on - to get unstuck! In fact, we find that the Crucial Conversations principles, tools and techniques consistently yield major improvements in areas like productivity, quality, safety, diversity, change management, and personal relationships.
It's no secret that all relationships, families, teams and organizations experience problems. In fact, after more than 25 years of research, in two dozen industries, involving over 25,000 individuals, it has been found that:
- The difference between good organizations and the best is not how many problems they have... The difference is how respectfully and rapidly they get problems solved.
- People's ability to confront emotionally and politically risky topics with each other (crucial conversations) is the #1 predictor of rapid problem-solving.
- People who are recognised as influential consistently hold successful conversations that others either avoid - or hold badly.
Crucial Conversations training enables participants to start developing the skills that we have seen in people who really do have influence and get results - we call them 'Masters of Dialogue'.
Crucial Conversations workshops enable individuals, and therefore whole businesses, to improve results and relationships. Delivered over a number of specific modules, the program will set delegates on the road to becoming Masters of Dialogue... They can become influential, d to getting the RESULTS they seek.
Modules include:
Move to Action
Crucial Conversations training material is the copyright of VitalSmarts (www.vitalsmarts.com) in the USA. You can find further information on the VitalSmarts web site at www.crucialskills.com
Move to Action... - crucial@accordcg.com
Crucial Conversations, Dialogue Skills, Performance Management, Appraisal, Influencing Skills, Giving Effective Feedback, Tools for talking, influence, workplace conversations, Critical Conversations, Holding people accountable
Free CD with Video
We'd like you to contact us so we can discuss how the Crucial Conversations program can move your organisation and your people forward. When you do we'll also send you a Free CD with Video containing sample materials, video vignettes and a program outline.
For your FREE CD with VIDEOS E-mail us at crucial@accordcg.com
...or call us on